Senior Manager, Quality Assurance

Sol de Janeiro

Sol de Janeiro

Quality Assurance
New York, NY, USA
Posted on Thursday, July 4, 2024
Launched in 2015, SOL DE JANEIRO is an award-winning, fast-growing premium global lifestyle beauty brand inspired by the beauty rituals and attitude of the beaches of Rio. Our brand purpose is to spark endless self-celebration and joy through the power and warmth of the Brazilian spirit. This philosophy extends from our products to our corporate culture. We are leaders, permanently inquisitive, category obsessed, incredibly diverse, self-demanding, true team players, and we are all Brazilian in Spirit.

Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Rio, Paris, London, and Germany. Our commitment to excellence has earned us prestigious honors, including TIME100's 2024 Most Influential Company, Fast Company's 2024 World's Most Innovative Companies and 2023 Brands that Matter, Allure's 2024 Readers' Choice Awards, and WWD's 2023 Beauty Inc Award in the Prestige category. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.

The position will be reporting to the Director, Quality Control & Assurance. The Sr. Manager, Quality Assurance is a highly collaborative position that will support the development, training and implementation of quality processes and metrics to promote a culture of continuous improvement across the organization and our global external vendors.

The Sr. Manager, Quality Assurance plays a crucial role in upholding the Sol de Janeiro's reputation, customer satisfaction, and operational excellence by ensuring our company and product requirements are clearly defined and upheld. This position will work in close partnership with the Quality Control department. The position is intended for a motivated professional with an understanding of cosmetics cGMP, auditing, root cause analysis, and risk mitigation who can shine with little supervision. They will support vendor audits, consumer complaints analysis, technical readiness and continuous improvement efforts.

Overall responsibilities:

  • Lead the Quality Assurance department at Sol de Janeiro.
  • Support Product Development teams to improve and maintain product specifications and standards.
  • Ensure technical readiness and successful production handover for new launches.
  • Strengthen and lead the new vendor onboarding program.
  • Perform quality audits of suppliers, contract manufacturers, and distribution centers.
  • Assist with the management of quality issues resulting from product design.
  • Manage quality continuous improvement initiatives cross-functionally.
  • Work with partner functions to strengthen change management.
  • Oversee document control for critical quality procedures.
  • Collaborate to develop, improve, and deploy Quality processes and procedures.
  • Create work instructions or training materials as needed to ensure processes are clear and consistent.
  • Collaborate with Regulatory and Product teams to ensure products and procedures uphold the most current compliance and cGMP requirements.
  • Support line trials for new product initiatives to ensure technical risk mitigation.
  • Collect and analyze consumer complaints to identify trends and areas of improvement.
  • Act as Quality representative for system enhancement projects.
  • Perform all other duties as required.

Job Requirements Qualifications

  • Bachelor's degree in Quality Management, Engineering, Chemistry, or a relevant combination of education and work experience.
  • 5+ years of experience in a quality role within the Cosmetics Industry or similar.
  • Knowledge of quality systems and cosmetics cGMP (ISO 9001, ISO 22716, etc.)
  • Experience performing Quality audits.
  • Experience with a variety of Quality competencies such as AQL, root cause analysis, and CAPA management.
  • Advanced Excel skills required.
  • Attention to detail – must analyze many pieces of data to understand, digest and asses risk.
  • Solid written and verbal communication skills.
  • Ability to work cross-functionally and collaborate effectively.
  • The ability to operate effectively and efficiently on an independent level.
  • NetSuite experience is preferred.
  • Must be able to work from / visit our NYC Office 2-3 times per month.
  • Up to 25% domestic travel

Salary Range

$110,000—$135,000 USD

In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.

The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.

Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.