JOB TITLE: Fulfillment Coordinator

REPORTS TO: Senior Manager, Customer Fulfillment

DEPARTMENT: Operations

OVERVIEW

The Fulfillment Coordinator is responsible for assisting in the execution of the end-to-end retail and marketing customers, including multiple critical distribution functions, order processing, tracking, systems knowledge, and execution.

RESPONSIBILITIES

• Execute and monitor all aspects of daily marketing sample orders. Including but not limited to, order processing, routing, tracking updates.
• Maintaining active SKU list for Marketing team sample orders.
• Distribute bi-monthly out-of-stock, low stock reports to specific internal teams for sampling.
• Assist with Retailer Compliance resolutions.
• Distribute daily/weekly packing lists to specified retail accounts.
• Maintain retailer bills of lading for audit purposes.
• Daily order status updating for open retail sales orders.
• Assist in processing monthly specialty program orders.
• Work with 3PL for customs resolutions and clearance.
• Assist with execution of specific EDI transmissions from / to our retail partners especially during heavy order periods.
• Verification/Monitoring EDI inbox processing.
• Weekly reporting of Sephora CA deliverables.
• Other assignments/tasks as assigned and necessary

REQUIREMENTS

• 3-5 years of demonstrated experience in operations, and distribution, preferably in the CPG/beauty.
• Bachelor’s degree in Operations, Business or similar field required.
• SAP B-1 and EDI experience required.
• Extensive experience and knowledge of contract manufacturing, 3PL distribution, finished goods assembly, and order entry/execution.
• Solid knowledge of overall computer systems background including SAP B-1, MS suite products, including Word, Excel, PowerPoint and Outlook, and Google Docs.
• Excellent attention to detail with strong analytical, quantitative analysis and problem-solving skills.
• Strong communication/interpersonal skills
• Strong multi-tasking skills, ability to prioritize new tasks as they come in
• Positive, can-do attitude
• Preferably Los Angeles, CA based.