Senior Manager, Quality
Summer Fridays
Administration, Quality Assurance
Posted on Jun 15, 2025
- Create, implement, and maintain a Quality Management System (QMS) aligned with business and regulatory needs
- Review and approve bulk and finished goods (FG) samples, Certificates of Analysis (COAs), and specifications; document all approvals in accordance with internal protocols
- Manage and execute the Non-Conformance Report (NCR) and Corrective and Preventive Action (CAPA) processes for both production issues and customer complaints
- Review and revise SOPs created by previous cross-functional teams to align with current business models and brand-specific requirements
- Lead onboarding and training of contract manufacturers (CMs) on all Summer Fridays’ quality procedures and expectations
- Maintain formula and FG standards; ensure alignment of specifications with CMs
- Draft, negotiate, and implement Quality Agreements with CMs and key suppliers
- Develop and manage a comprehensive Supplier Qualification Program for both contract manufacturers and component/packaging vendors
- Conduct and document quality questionnaires, vendor assessments, and qualification processes
- Review all quality-related documentation for accuracy and completeness; prepare and distribute quality reports as needed
- Evaluate and qualify vendors for current and new programs
- Monitor and report on quality performance metrics and trends on a quarterly basis
- Review vendor certifications, manage audit programs, and ensure ongoing compliance
- Create and manage SOPs, quality forms, and templates to support internal and external quality functions
- Coordinate sample collection, shipment, and evaluation for new component vendors
- Represent Quality onsite at CMs or packaging suppliers to conduct inspections and validate CAPAs
- Additional responsibilities as assigned/necessary